FAQ

We guarantee the quality of our products by obtaining them directly from official smelters and authorized distributors. That is why we offer a 100% buyback guarantee on precious metals sold by us. Are you are looking for confirmation on paper for each item you buy? Then you can opt for precious metal products that come with a certificate of authenticity issued by the producer.
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The various manufacturers of gold bars offer their products either with or without a certificate. A certificate is often integrated into the packaging and provides details about the gold bar, such as its weight and purity. This is an additional feature which is why you usually pay more for the bars that come with a certificate. Gold bars that come without a certificate are the same, but they do not come with this additional feature. Both types of gold bars remain easy to trade.

100 gram Umicore gold bar with certificate and without certificate

The gold price indicates the value of the gold as a commodity. When you buy physical gold, this gold must be cast into a bar or minted as a coin. These products are made by a smelter or mint and this process comes at a cost. Before a gold bar reaches you, it will have been shipped to the Netherlands and as the selling party we will have provided you a service. If you were to pay only the current gold price for the physical gold you buy, it would mean that everyone in the chain – from smelter to Goudpensioen – would suffer a financial loss as a result. Therefore, you can understand that every party involved needs to profit from such a transaction in order to remain in business.
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Just like physical gold, silver products must first be cast into a bar or coin. Similar to buying a loaf of bread, where you expect to pay more than only the cost price of its ingredients, the same principle applies to products made from physical silver: all parties involved from production to delivery must profit from the transaction to remain viable. Moreover, when purchasing silver, also keep in mind that VAT is included in the sales price.

Although the price of precious metal products largely depends on current precious metal trading prices, this is not the only thing that influences the sale price. Price differences between products may be caused by differences in production costs, delivery costs or limited production numbers.
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Circulated
Coins that pass from hand to hand suffer a lot of damage and wear. This is due to the softness of the precious metal and external factors. These coins often have a dull appearance and visible scratches or dents. For this reason they are offered in circulated (used) condition.

UNC (uncirculated)
Every minted coin starts out as an uncirculated, or UNC, coin. Newly minted coins have a sheen that quickly disappears when they come into circulation. Touching coins also diminishes this shiny appearance. Preferably, a UNC coin should not have any signs of wear. Nevertheless, a UNC coin may show minor scratches or dents. These imperfections are often caused by contact with other coins during the production process.

Proof
This minting technique is used for special edition coins. The coin stamp is polished while the deeper parts of the stamp remain rough, which preserves the relief and creates a nice contrast between the shiny and matte parts of the design. Due to this beautiful and detailed finish, proof coins must be handled with care and are presented in a capsule for their protection. During produc...
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The full abbreviation LBMA is the London Bullion Market Association. This England-based organisation was founded in 1987 with the aim of ensuring quality in the gold and silver industry. The LBMA maintains a Good Delivery List that includes mines, refineries and mints that meet their high quality standards. Goudpensioen offers you only gold and silver from companies that appear on this list. Examples of such companies are Umicore, Heraeus and Perth Mint.

Read more about buying coins and bars in the following posts:

Gold coins or gold bars – what to buy?
Silver coins or silver bars – what to buy?

The products we sell are shown as clearly as possible in the photos in our webshop. Only a limited number of products may be viewed in our store in Amsterdam. This is dependent on which products we have in stock in our store at the time of your visit. Therefore, it is not possible to view all products available to buy on our website prior to making your purchase.

Products available from stock are highlighted with a banner on the product page and an IN STOCK notification. These products are usually ready for shipping or collection within 1-2 business days. Please refer to the individual product pages for the expected delivery time of each product.

Please be aware: we have a varied and limited stock of products available for direct sale in our store. Therefore, a product may be in stock in our depot, but not in our store. If you would like to pick up specific products in our store, buy directly in our webshop and choose Click & Collect. You will receive a notification once your products are ready for collection. Please refer to How to order for more information.

No, we do not store products for our customers. We believe it should be in your hands; storing precious metals yourself, means you will always have access to your gold and silver when you need it.
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